ISO 15189:2022 Certified

ISO 15189:2022 Certified Medical Laboratory Services in India

Credent Connect N Care Limited is certified ISO 15189:2022 — the international standard for medical laboratories — guaranteeing quality and competence in diagnostic and imaging services.

ISO 15189:2022
Medical Laboratories
Certificate No.ML-25120602
Issue Date06 Dec 2025
Valid Until05 Dec 2028
Issued ByIPQ Management System
AccreditationUKAF CERT (UKAF-CB-021)
Verify this certificate online
3-Year Certification Validity
IAF MLA Recognised
Internationally Accredited
Annual Surveillance Audits
Patient Safety First
ISO
15189:2022 Standard
Globally recognised Quality Management System standard
3yr
Certification Cycle
Active with annual surveillance audits
6+
Service Domains Covered
Across financial, strategic, operations and more
100%
Audit Compliance
Zero non-conformances in initial certification assessment
Certificate of Registration
Medical Laboratories — Requirements for Quality and Competence
CREDENT CONNECT N CARE LIMITED
B-3, Second Floor, Nimri Commercial Complex, Ashok Vihar, Phase-4, New Delhi – 110052, India

has been assessed and certified as meeting the requirements of:

ISO 15189:2022
Medical Laboratories — Requirements for Quality and Competence
Medical Laboratory and Diagnostic-Imaging Services
Issue No.01
RevisionNA
Date of Certification06 Dec 2025
Certificate Expiry05 Dec 2028
1st Surveillance Due05 Dec 2026
2nd Surveillance Due05 Dec 2027
Certificate No: ML-25120602

What This Certification
Means for You

ISO 15189:2022 is not just a document — it's a commitment to consistency, accountability, and continuous improvement embedded in every process we follow.

  • Internationally Accredited

    Certified by an internationally accredited body with global recognition — accepted in 100+ countries.

  • Process-Level Quality Control

    Every service domain is governed by documented, auditable quality procedures aligned with the certification scope.

  • Continuous Improvement Culture

    Annual surveillance audits ensure our standards are not static — they evolve with industry best practices.

  • Risk-Based Thinking

    Proactive identification and mitigation of service risks protects patients, partners, and outcomes at every stage of engagement.

7 Pillars of ISO-Compliant
Healthcare Service Delivery

Every interaction, every process, every outcome — governed by international quality standards.

Customer Focus

Placing patient safety and partner satisfaction at the centre of every service decision. Measurable outcomes, not just good intentions.

Leadership Commitment

Top management accountability for quality objectives ensures ISO standards are embedded in strategy, not just operations.

Engagement of People

Trained, empowered staff who understand quality objectives reduce errors, improve response times, and enhance patient experiences.

Process Approach

Defined, documented processes for every service domain — from financial management to supply chain — ensure repeatability and traceability.

Evidence-Based Decisions

Data-driven management of service quality, patient safety metrics, and operational KPIs — no guesswork, only measurable insights.

Risk Management

Systematic identification, assessment, and control of risks across all service functions ensures patient safety and business continuity.

Continual Improvement

ISO is a living system. Annual surveillance audits and internal reviews ensure Credent's quality framework improves year on year.

Our ISO Quality Assurance Process

From onboarding to ongoing delivery, every step follows a standardised, audited quality framework.

1

Requirement Assessment

Define client objectives, patient safety requirements, and regulatory context

2

Process Documentation

Map, document, and control all processes per ISO clauses

3

Service Delivery

Execute services under documented quality controls with real-time monitoring

4

Performance Monitoring

KPI tracking, internal audits, and management review at set intervals

5

Continual Improvement

Corrective actions, nonconformity resolution, and annual surveillance audit

Trusted by Leading Healthcare Organisations

Our ISO-certified services are designed for organisations that cannot afford to compromise on quality.

Hospitals & Clinics

Streamline operations, financial management, and HR with ISO-compliant consulting and support services.

Insurance Partners

Work with an ISO-certified partner to ensure claim management, compliance documentation, and service audits meet global standards.

Corporate Clients

Corporate health programmes and employee wellness managed under rigorous ISO quality controls for measurable outcomes.

Healthcare Networks

Multi-facility networks benefit from our supply chain management and strategic advisory services standardised across locations.

Patients & Caregivers

Individuals seeking healthcare coordination and support can trust that every touchpoint meets internationally certified quality standards.

Diagnostic Centres

Diagnostic laboratories and imaging centres leverage our operational and supply chain expertise for error-free, compliant workflows.

Explore a Partnership

Trusted Across the Healthcare Ecosystem

Organisations that have partnered with Credent report measurable improvements in operations, compliance, and patient outcomes.

"

Partnering with an ISO certified organisation gave our hospital administration team full confidence in the quality and traceability of every process. Credent's structured approach has significantly reduced our administrative overhead.

RK
Dr. Rajesh Kumar
Medical Director, Multi-Specialty Hospital, Delhi NCR
★★★★★
"

The ISO certification was a deciding factor when selecting our supply chain partner. What impressed us most was the annual audit cycle — knowing that Credent's processes are reviewed independently every year gives us confidence that quality doesn't slip over time.

PM
Priya Mehta
Head of Procurement, Diagnostic Chain, Mumbai
★★★★★
"

We evaluated multiple healthcare management firms. Credent was the only ISO-certified option in our segment. The quality management system they operate under maps directly to the compliance requirements our insurance clients demand.

AS
Anil Sharma
VP Operations, Healthcare Insurance Provider, Gurugram
★★★★★

Frequently Asked Questions

Everything you need to know about our ISO certification, scope, and what it means for your organisation.

Ask a Different Question

ISO 15189:2022 is an internationally recognized standard for medical laboratories that specifies requirements for quality and competence, ensuring accurate and reliable diagnostic services.

Yes. Credent Connect N Care Limited has been independently assessed and certified for compliance with ISO 15189:2022 requirements.

The certification covers Medical Laboratory and Diagnostic-Imaging Services, ensuring adherence to globally recognized quality standards.

It demonstrates a commitment to accurate test results, reliable processes, enhanced patient safety, and continual quality improvement.

The certificate's validity can be verified through the certification body's official verification portal using the certificate details provided.

Download Our ISO 15189:2022 Certificate

Share verified proof of our certification with your procurement teams, compliance officers, and accreditation bodies. All documents are available for immediate download.

ISO 15189:2022
Medical Laboratories

OrganisationCredent Connect N Care
Certificate No.ML-25120602
Certified ByIPQ Management System
AccreditationUKAF CERT (UKAF-CB-021)
Expiry Date05 December 2028

Certificate Active & Valid

Ready to Partner With an ISO-Certified Healthcare Organisation?

Whether you are a hospital, insurer, corporate client, or diagnostic network — our quality-assured services are designed to elevate your outcomes. Let's start a conversation.