Credent Connect N Care Limited is certified ISO 9001:2015 — the globally recognised benchmark for Quality Management Systems — delivering safe, consistent, and excellence-driven healthcare services across India.
has been assessed and certified as meeting the requirements of:
ISO 9001:2015 is not just a document — it's a commitment to consistency, accountability, and continuous improvement embedded in every process we follow.
Certified by an internationally accredited body with global recognition — accepted in 100+ countries.
Every service domain is governed by documented, auditable quality procedures aligned with the certification scope.
Annual surveillance audits ensure our standards are not static — they evolve with industry best practices.
Proactive identification and mitigation of service risks protects patients, partners, and outcomes at every stage of engagement.
Every interaction, every process, every outcome — governed by international quality standards.
Placing patient safety and partner satisfaction at the centre of every service decision. Measurable outcomes, not just good intentions.
Top management accountability for quality objectives ensures ISO standards are embedded in strategy, not just operations.
Trained, empowered staff who understand quality objectives reduce errors, improve response times, and enhance patient experiences.
Defined, documented processes for every service domain — from financial management to supply chain — ensure repeatability and traceability.
Data-driven management of service quality, patient safety metrics, and operational KPIs — no guesswork, only measurable insights.
Systematic identification, assessment, and control of risks across all service functions ensures patient safety and business continuity.
ISO is a living system. Annual surveillance audits and internal reviews ensure Credent's quality framework improves year on year.
From onboarding to ongoing delivery, every step follows a standardised, audited quality framework.
Define client objectives, patient safety requirements, and regulatory context
Map, document, and control all processes per ISO clauses
Execute services under documented quality controls with real-time monitoring
KPI tracking, internal audits, and management review at set intervals
Corrective actions, nonconformity resolution, and annual surveillance audit
Our ISO-certified services are designed for organisations that cannot afford to compromise on quality.
Streamline operations, financial management, and HR with ISO-compliant consulting and support services.
Work with an ISO-certified partner to ensure claim management, compliance documentation, and service audits meet global standards.
Corporate health programmes and employee wellness managed under rigorous ISO quality controls for measurable outcomes.
Multi-facility networks benefit from our supply chain management and strategic advisory services standardised across locations.
Individuals seeking healthcare coordination and support can trust that every touchpoint meets internationally certified quality standards.
Diagnostic laboratories and imaging centres leverage our operational and supply chain expertise for error-free, compliant workflows.
Organisations that have partnered with Credent report measurable improvements in operations, compliance, and patient outcomes.
Partnering with an ISO certified organisation gave our hospital administration team full confidence in the quality and traceability of every process. Credent's structured approach has significantly reduced our administrative overhead.
The ISO certification was a deciding factor when selecting our supply chain partner. What impressed us most was the annual audit cycle — knowing that Credent's processes are reviewed independently every year gives us confidence that quality doesn't slip over time.
We evaluated multiple healthcare management firms. Credent was the only ISO-certified option in our segment. The quality management system they operate under maps directly to the compliance requirements our insurance clients demand.
Everything you need to know about our ISO certification, scope, and what it means for your organisation.
Ask a Different QuestionISO 9001:2015 is the globally recognised standard for Quality Management Systems. It certifies that an organisation consistently provides services meeting customer and applicable regulatory requirements — with a systematic commitment to continual improvement.
Yes. Credent Connect N Care Limited was certified ISO 9001:2015 on 6 December 2025 by Toris Management Pvt. Ltd. (Certificate No: 1206Q188025). The certification is valid through 5 December 2028, subject to successful annual surveillance audits.
The certification scope covers: Financial Management, Strategic Management, Human Resources, Marketing, Operations Management, and Supply Chain Management services provided to healthcare clients.
Certificate No. 1206Q188025 can be verified at www.torismanagement.com. The certificate was issued by Toris Management Pvt. Ltd., an EGAC-accredited certification body (CAB #012319A) with IAF MLA recognition — valid in 100+ countries.
ISO 9001:2015 mandates documented processes, risk-based thinking, and systematic audits — all of which directly contribute to reducing errors, improving service consistency, and enhancing patient safety outcomes across every service domain.
The 1st surveillance audit is due by 5 December 2026, and the 2nd by 5 December 2027. Successful completion of both is required to maintain certification until the full 3-year expiry in December 2028.
Share verified proof of our certification with your procurement teams, compliance officers, and accreditation bodies. All documents are available for immediate download.
Whether you are a hospital, insurer, corporate client, or diagnostic network — our quality-assured services are designed to elevate your outcomes. Let's start a conversation.