Pre-analytical errors account for 60–70% of all diagnostic mistakes.
Not errors in the lab. Errors before the sample ever arrives.
Credent is the only company in India purpose-built to close that gap — a single operational layer covering every point in the pre-analytical journey. End to end. Accountable throughout.
The gap between what the industry has and what it needs — that is the space Credent was built to fill.
The numbers that make the argument. The infrastructure that proves it.
Accountability split across vendors belongs to nobody.
When a sample moves from home collection to lab reception through a single operational layer — no handoffs, no blame transfer — TAT is a promise, not an estimate.
The cold chain India's diagnostics industry runs on.
39 million+ samples picked in FY24. Every one temperature-controlled, tracked, and GDP-documented. Not the priority ones. Everyone.
Pre-analytics at a scale no competitor has reached.
In FY24, Credent collected and processed 36 million+ samples — 6 million from patients' homes. Not a capability claim. An operational fact, twelve years in the making.
The largest dedicated healthcare field force in India.
Trained from day one in chain of custody, temperature discipline, and lab reception standards. Not a vendor relationship. A Credent workforce.
Tier 2 and Tier 3 depth no cold chain specialist matches.
Bareilly. Muzaffarpur. Warangal. Hapur. Credent built outward from the start — 452 cities, real infrastructure on the ground. Not a pin on a map. A phlebotomist at the door.
Not a vendor list. A trust record.
Apollo. Lal Pathlabs. Max Healthcare. Metropolis. Tata 1mg. Chose Credent because the infrastructure worked — and kept working at their scale. 12 years. No client who left because the operations failed.